Our Shipping Policy
Delivery Information – Sri Lanka
Thank you for choosing Jewels Ceylon 💎
Each piece is thoughtfully prepared and beautifully presented before it reaches you.
Order Preparation
All orders are carefully processed within 2–3 business days (excluding weekends and public holidays) after your confirmation email is received.
Every item is inspected and placed in our signature Jewels Ceylon Shine Box, ensuring it arrives ready to gift or treasure.
Delivery Within Sri Lanka
Standard Delivery
A delivery fee of LKR 450 applies to orders below LKR 15,000.
Estimated arrival within 2–5 business days islandwide.
Complimentary Delivery
Enjoy free islandwide delivery on orders above LKR 15,000.
The complimentary option will automatically appear at checkout.
At this time, we deliver exclusively within Sri Lanka for orders placed on jewelsceylon.lk.
Order Tracking
Once dispatched, you will receive a confirmation email with tracking details so you may follow your order’s journey.
Delivery Timeframes
Delivery timelines are estimates and may vary slightly depending on your location and courier schedules. We always aim to ensure your order reaches you promptly and securely.
For information on returns or exchanges, please visit our website.
Should you require assistance, our team will be delighted to help: